Note: "Headers", "Footers",
"Graphics" and "Text Boxes" are not reconized as part of the
text to be translated. If your document contain any of these
items, the calculation of words will not be precise and may not
retain the format in the final version. If the number of words
differs from the calculation performed by the online system, we
will contact you before continuing with the process.
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Q: The type of document that I have, does not show in your list.
Would you still be able to translate my document ?
A: We
provide instant quotes for .DOC, DOCX, XLS, XLSX, PPT, PPTX,
PDF, RTF, TXT, HTM, HTML, PPH. If
the type of document you want to translate is not in the
given list e.j.(ASP, Publisher, Quark, etc.) please load it
and we will send you a quote in 24 hours. If the document
contains graphics, screenshots or other items that
require special treatment, we will contat you before begining
work and advise you if there will be any additional
charge.
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Q: What is formatting and how do I know if I will need it done
on my document(s) ?
A: Some
documents only consist of straight-forward text (i.e. your
average Microsoft Word document). Other
documents can be more complex, and may include rows,
columns, boxes, and graphics. If you need to preserve
the format of your original document, you may need
formatting before starting work. Whether a complex
document need its format preserved generally depends on
the intended use of the translation (i.e. personal or
third party presentations). Formatting is available at
an additional charge. To determine if your document will
require this additional charge, you can send it to us
for a quote.
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Q: What is the best way to send you the documents that need to
be translated ?
A: Our
preferred method of receiving your documents is via email or by
filling out the "Form: Calculate & Send Now"
in our "Instant Quotes" Web
pages.
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Q: How can I receive my translation once it has been completed ?
A: We can
Email or send the translation by certified regular mail.
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Translation Process
Q: What origin, background and training do
PanamericanTranslations.com translators have ?
A: Our
translators come from all over the world and only translate into
their native language. For example, A
Spanish translator works only from English into
Spanish. All our translators are professionals with academics in
their specialized fields and on certain occassions in
some specific matter.
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Q: What are the languages they mastered ?
A: Our
service offers the ability to make online applications for
translations involving the following languages:
Spanish (Latin America) into English
(USA)
and
English (USA) into Spanish
(Latin America)
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Q: The languages that I need is not listed. Would you still
accomplish the translation ?
A:
Not at the moment, we are currenly evaluating expanding to other
languages.
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Q: What is editing ?
A: Editing
is the process during which a second translator reviews the
translation for accuracy and consistency. It
helps to preemptively correct any potential mistakes on
the translators part, and it also ensures that phrases are
translated in a consistent way throughout the document.
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Q: How long does it take to receive my quote ?
A: You
can get an estimated quote instantly by clicking on the "Instant
Quotes" Web page.
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Q: What is the difference between the two types of Spanish ?
A: There
are two types of Spanish: Latin American Spanish and European
Spanish. Latin American Spanish is the
more common of the two, spoken in the United States, Central
America, and South America. European Spanish
is less common, spoken primarily in Spain.
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Q:
I have a document translated by someone else can you check it
for me to see if it was done correctly ?
A: Yes.
This type of work is considered Editing and is available at a
charge of 75.00 per hour.
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Q:
¿What are the credit cards that you accept ?
A:
The following credit cards through
2Checkout.com,
Inc. (Ohio, USA) which is our authorized retailer
for
PanamericanTranslations.com.
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Q: Would you send me an invoice ?
A: If a
customer of a corporate account uses the purchase order system
we`ll send an invoice when a translation
has been completed or as agreed. Usually we do not send
invoices when payment is made by credit card.
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Q:
Is there an extra charge for a rush job ?
A: Yes,
rush jobs are subject to an additional charge.
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